Banca de DEFESA: ADELSON GONZAGA DE SOUZA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : ADELSON GONZAGA DE SOUZA
DATA : 16/12/2020
HORA: 14:00
LOCAL: https://conferenciaweb.rnp.br/events/defesa-de-dissertacao-do-mestrado-profissional-em-seguranca-pub
TÍTULO:

KNOWLEDGE MANAGEMENT: AN ANALYSIS ABOUT THE POLICY SURVEY CENTER OF THE PUBLIC MINISTRY OF THE STATE OF BAHIA

PALAVRAS-CHAVES:

knowledge. Knowledge management. Leadership. People. Processes. Technology.

PÁGINAS: 139
GRANDE ÁREA: Outra
ÁREA: Multidisciplinar
RESUMO:

This exploratory-descriptive research aims to assess knowledge management at the Police Inquiry Center of the Public Ministry of the State of Bahia (MPBA), in the city of Salvador. For data collection, a questionnaire model was used to diagnose an organization's knowledge management maturity level. Through the application of this instrument, it was possible to analyze, based on the elements that enable knowledge management, such as leadership, processes, people, technology, knowledge processes, learning and innovation and results, to what extent the public organization in question contemplates the knowledge management in its management. The analysis of the results of this research allowed to identify that the knowledge management in the referred public organization is in an initial stage, since the organization is only beginning to recognize the need to manage knowledge, despite having difficulties in its implementation, and not there is an institutionalized project for this purpose. This study points out that the commitment of the upper administration body of the Public Prosecutor of Bahia is essential to structure its knowledge management, sensitize, stimulate and encourage its middle managers, its public servants and political agents, aiming at the generation, dissemination and use of knowledge in finalistic business processes. In addition, it points out that within the scope of the Inquiry Center there is no perception of the importance of knowledge management, a theme foreseen in the Strategic Plan (2011-2023) of the public organization, but not implemented, mainly due to the non-prioritization of this strategic initiative and the little understanding of knowledge management, with the challenge of creating an organizational context favorable to creation, converting tacit and explicit knowledge, to the storage and dissemination of organizational knowledge.

MEMBROS DA BANCA:
Externo ao Programa - 2657713 - DANIELA CAMPOS BAHIA MOSCON
Interno - 1698312 - HORACIO NELSON HASTENREITER FILHO
Externo à Instituição - JOCELMA ALMEIDA RIOS