TEAM WORK AND COLLABORATION IN TIMES OF PANDEMICS: POSSIBILITIES AND CHALLENGES IN THE SCOPE OF WORK MANAGEMENT
health worker health; team work; interprofessional collaboration, pandemic,
COVID-19, contingency.
The COVID-19 pandemic triggered the need to develop actions aimed at the health of
health workers. This study aimed to analyze the perceptions of professionals involved in
the management of actions aimed at health workers, given the need to develop the
Contingency Plan for Health Workers (PCTTS) within a State Health Department 11
workers who acted strategically in the preparation and execution of the PCTTS were
interviewed. A semi-structured interview script was developed, covering topics related to
teamwork and collaboration, associated with relational, procedural, organizational and
contextual factors. To treat the material, thematic content analysis strategy was adopted,
considering the concept of interprofessional collaboration as central, given its
adaptability to contingency situations, such as a pandemic. The team members'
perceptions indicate that in contingency situations, collaborative actions are favored and
leave significant legacies for the reconfiguration of work processes. Perspectives open
up for other studies, especially with regard to reflection on work processes and
innovation, deepening analyzes of these aspects, such as teamwork and intersectorial
action, in addition to the need to value work management, workers' health and the
humanization of health workers' health. These actions favor the establishment of
interprofessional relationships, promoting the reduction of borders and integrated
planning, and encourage continuous dialogue between the various intra and
inter-institutional instances, in order to expand innovations in favor of intersectoral
collaboration in networks and with the community.