Banca de DEFESA: JEAN MAGNO RODRIGUES DO OURO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : JEAN MAGNO RODRIGUES DO OURO
DATA : 03/07/2019
HORA: 09:00
LOCAL: Escola de Administração
TÍTULO:

Quantitative Indicators Denoting High Risk of Evasion of IES Students: Study of Private HEIs in the Recôncavo

PALAVRAS-CHAVES:

Evaluation of practices. Management of evasion. Retention. Systematization.

PÁGINAS: 136
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
RESUMO:

The present work aims to organize and evaluate the FADBA evasion management practices, proposing the systematization of the accompaniment that brings the potential of building an efficient student retention program in HEI. This research is a case study, in a private, religious, philanthropic HEI of the Bahia reconcavo region. The research was based on a semi-structured interview applied in the semester of 2019.1 in a sample of 26 IES employees, with thirteen managers, seven technical-administrative staff and six teachers. Data analysis was based on the discourse analysis method. We also used documents from different sectors of the institution from the period of 2014-2018, seeking to know the processes, retention management methods and indicators. The analysis showed absence of established management processes, lack of shared indicators, and lack of interaction between sectors. He also indicated that there is a predisposition to broaden the actions of the interviewees and develop a method of management that offers conditions to identify and act when the student begins to think about evading. As a suggestion, training is recommended to prepare employees to be able to understand the problem, to offer the full spectrum of solution possibilities in a customized way for the students and to negotiate in the best way. In addition, should be a system for data traceability that allows sharing between sectors and the creation of performance indicators to control student retention in HEI.

MEMBROS DA BANCA:
Externo à Instituição - EDMAN ALTHEMAN
Presidente - 394300 - GUILHERME MARBACK NETO
Interno - 1978310 - TANIA MOURA BENEVIDES