Banca de DEFESA: PAULO EDUARDO DANTAS MARQUES

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : PAULO EDUARDO DANTAS MARQUES
DATA : 27/06/2019
HORA: 14:00
LOCAL: Escola de Administração
TÍTULO:

Potentialization Factors of the Resistance to Change in the Public Service: a case study in UFBA

PALAVRAS-CHAVES:

Resistance to Change, Public Service, IFES

PÁGINAS: 106
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
RESUMO:

In the context of globalization and major technological transformations, the capacity to adapt became a differential of large importance to organizations, including to public institutions. In this context, the phenomenon of resistance to change appears as an important obstacle to be transposed. The present work is presented in a case study, developed from a case report, interviews and questionnaire application, with the purpose of verifying the existence of factors of potentiation of the resistance to change in the public service, more specifically in IFES. As results, among the factors tested, the organizational context characteristic of the public management model proved to be of great relevance for the determination of resistance to change. It has also become relevant to verify that resistance in the public service is predominantly "active". In analysis, the active resistance proved to be positive in the contribution with the improvement of the change process and in the adequacy of the proposed innovations. On other hand, passive resistance proved to be less contributory and sometimes more damaging

MEMBROS DA BANCA:
Presidente - 2533848 - JOAO MARTINS TUDE
Interno - 1678057 - ELIZABETH MATOS RIBEIRO
Externo ao Programa - 118.672.645-87 - ANTONIO VIRGILIO BITTENCOURT BASTOS - UFBA
Externo à Instituição - FABIANO SANTANA DOS SANTOS - UFAL