Banca de DEFESA: RODRIGO DIEGO FERREIRA SARACENO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : RODRIGO DIEGO FERREIRA SARACENO
DATA : 08/04/2019
HORA: 10:30
LOCAL: ADM
TÍTULO:

The Law of Access to Information at the Federal University of Bahia: Passive, Active Transparency and Perception of Civil Servants.

PALAVRAS-CHAVES:

TRANSPARENCY, UFBA, CIVIL SERVANTS, PERCEPTION.

PÁGINAS: 125
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
RESUMO:

The present study analyzes the results of efforts to implement the Law nº 12,527/2011 - Law on Access to Information (LAI), at the Federal University of Bahia (UFBA), in terms of the passive, active transparency and perception of its employees regarding the competencies of customer service, document management and fulfillment of requests for information. In the light of international and national experiences on the subject and from a documentary research and elaboration of a questionnaire destined to the UFBA servers, it was verified that this institution implemented the LAI in a partial way, without promoting a culture of spontaneous availability of information to the public. In the passive transparency dimension, there was an incomplete convergence of the institution regarding the fulfillment of the demands under the law, without, however, observing phenomena occurring in other countries, such as the capture of the instruments of access to information by organized economic groups; the occurrence of implicit negatives and the presence of generalized difficulties in the fulfillment of requests for information. In the active transparency dimension, it is observed that the UFBA presents the mandatory data determined by law, as well as complementary data. It was noticed, imperfections in the architecture of its electronic pages, that make it difficult for users to locate information. Regarding the perception of the servers, it was observed that the activity of attending to the public, managing documents and attending requests for information access are common to the servers, despite the perception of lack of communication and integration between the organs and units of UFBA and the general lack of training related to the activities associated to the good service of requests for information. On the other hand, the perception of the servers was favorable to the automatic availability of information, in order to reduce costs with the provision of information and facilitate access to information by the citizen. It is concluded that UFBA has made progress in complying with LAI in relation to legal determinations, but has faced implementation failures in relation to the dimensions of access to information analyzed in the study. The findings can support the diagnosis of the situation of UFBA and help in the decisions necessary to correct the actions developed in the LAI implementation process, especially in the training of servers and in the promotion of a culture where document management and automation of information is placed as the new stage of development to be achieved, pointing out the changes of organizational and operational nature necessary to the effectiveness of the implementation of the Law on Access to Information at UFBA.

MEMBROS DA BANCA:
Interno - 330.440.075-34 - ANA RITA SILVA SACRAMENTO - NENHUMA
Interno - 063.736.756-10 - DORALIZA AUXILIADORA ABRANCHES MONTEIRO - UFRB
Externo à Instituição - LYS MARIA VINHAES DANTAS - UFRB