Banca de DEFESA: EDMARA DOS SANTOS DRIGO

Uma banca de DEFESA de DOUTORADO foi cadastrada pelo programa.
DISCENTE : EDMARA DOS SANTOS DRIGO
DATA : 15/06/2021
HORA: 09:00
LOCAL: videoconferência na plataforma RNP (sala PEI-UFBA)
TÍTULO:

Analysis of communication in the operational sector using structural equations: a tool to support information management.

PALAVRAS-CHAVES:

ANFIS. Operational Communication. Communication on the Shop Floor. Organizational Communication. Structural Equations. Information Management.

PÁGINAS: 135
GRANDE ÁREA: Engenharias
ÁREA: Engenharia de Produção
RESUMO:

The absence of actions to manage information in the operational sphere (on the shop floor) affects the communication quality in this sector. Communication problems, in turn, can negatively impact operational security and organizational culture. Thus, this study proposed a model to analyze communication in the operational sector using the Structural Equation Modeling technique. A mathematical model was presented, consisting of 1 exogenous latent variable, knowledge management, and 4 endogenous variables: (i) oral communication; (ii) written communication; (iii) human interaction with information and communication technologies; and (iv) the operational communication. After this analysis, and using the same database, a supplementary study was developed from modeling an adaptive neuro-fuzzy system to assess information management in the operational sector. The case study was carried out in an onshore oil production region located in the Northeast region of Brazil. For data collection, a structured questionnaire with a Likert scale answer was used. The model using structural equations supported 6 of the 9 hypotheses proposed in the theoretical model. It was effective for analyzing the relationships between the latent variable and its associated indicators and for understanding the causal relationships between the latent variables. The results showed that operational communication happens through the interaction of man with information and communication technologies, being influenced by knowledge management actions in 77%. The result of the neuro-fuzzy model showed that information management on the shop floor improves as actions are taken to acquire, store and distribute information. The model presented relevant contributions to the refinement of theory and practical contributions to support information management on the shop floor.

MEMBROS DA BANCA:
Interno(a) - 2199115 - CRISTIANO HORA DE OLIVEIRA FONTES
Externo(a) à Instituição - Carlos Manuel Taboada Rodriguez
Presidente - 1218496 - JORGE LAUREANO MOYA RODRIGUEZ
Externo(a) à Instituição - Jandecy Cabral Leite
Externo(a) à Instituição - Orlem Pinheiro de Lima
Externo(a) ao Programa - 3631006 - SALVADOR AVILA FILHO